Phone: 703-933-0555 / Fax: 703-933-0999

Why am I receiving bills? I ha...

Why am I receiving bills? I have insurance!

The health insurance system is complicated, making billing a difficult concept to address. Each family has a specific contract with their insurance company, which details what parts of a visit the insurance will cover. We cannot inform you of your financial responsibility before the visit, because we are often blind to what charges the insurance will cover, since we do not know the details of your specific insurance contract. After your visit to the doctor’s office, we submit the visit details to your insurance company, who then informs us what charges we must write off, what we may bill to the patient, and what they will cover. It is only then that we send out a bill. For questions regarding uncovered services, please contact your insurance company.

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